Using your card

It is possible to get a mini-statement from your card issuing bank’s ATM. To do so, please visit your card issuing bank’s ATM and from the machine’s screen choose mini-statement. You will see the list of all your transactions printed out on an ATM receipt.

June 9, 2019

How can I get a printed card statement?

It is possible to get a mini-statement from your card issuing bank’s ATM. To do so, please visit your card issuing bank’s ATM and from the […]
June 9, 2019

Disabled or blocked Card

For security porpuses, entering your PIN incorrectly for more than 3 times in a row will result in your card being blocked and disabled. Please contact […]
June 9, 2019

When I make a purchase with my MahCard, do I get a receipt from the merchant?

Yes. You can always ask for a receipt from the merchant to make sure they charged you the right amount. You can also check your MahCard […]
June 8, 2019

How long it takes for the refund to be processed?

It would take up to 10 business days for the refund to be completed.
June 7, 2019

Can I use MahCard outside Iran?

No. MahCard is only works in Iran and you cannot use the card overseas.
May 29, 2019

What will happen to the money left on my card? (Refunds)

At the end of your trip, if there are any funds left on your card, we give you two options to close your account; We can […]
May 29, 2019

Where can I use my card to purchase goods?

Like any credit or debit card, your Mah Card card can be used to buy goods and services. You can use your Mah Card card almost […]
May 29, 2019

How do I check my balance?

There are two ways to check your card balance: Check your balance using MahCard Wallet: visit https://w.mahcard.com Check your card balance using an ATM machine; you […]
May 29, 2019

Can l load my card again while I’m in Iran?

Yes. You can reload your card during your stay in Iran. You either load it with cash or using online payment methods.
May 29, 2019

Is there any limit on how much money I can withdraw from ATMs?

Yes. There is a nationwide ATM withdrawal limit for every ATM in Iran. This limit is currently 2,000,000 IRR per day. Please note that this limit […]
May 29, 2019

Where can I withdraw cash?

You can withdraw cash from any ATM machine in Iran. Your Mah Card is using SHETAB Network and all banks and financial institutes in Iran are […]
May 29, 2019

Can I use my Mah Card Prepaid Card to get cash over the bank counter?

No. Using your card you can only withdraw cash from ATMs.
May 29, 2019

How long does it take for a transaction to clear?

All in-person transactions (i.e. using POS machines) will go through and debited from your card instantly. Online purchases and all over-the-internet payments usually clear instantly too. […]
May 29, 2019

Is there any limit on how much money I can deposit/load into my card?

Yes. You can deposit up to 400,000,000 IRR into your card in total.
May 29, 2019

Is there any limit on how much I can spend using my card?

No. There is no limit on the amount you can spend using your card.
May 29, 2019

What is Internet PIN or Second PIN?

The Second PIN (AKA Internet PIN or PIN 2) is only used for online purchases in Iran. This feature is something that is only available in […]
May 29, 2019

How can I change my PIN?

Please follow the instructions on the welcome letter which comes with your card.
May 29, 2019

Is there any limit on how many times I can load/reload my MahCard?!

No, there is no limit on how many times you can load your card! You can reload your card during your stay in Iran as many […]
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